SUNPILOT RETURN AND REFUND POLICY

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At Sunpilot, Your Satisfaction Comes First

We want you to shop with confidence. If something isn’t right, we’ll fix it.

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1. Eligible Returns

You can request a return if:

• Item is damaged or defective

• Wrong product delivered

• Product does not match description

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2. Return Window

• Returns must be requested within 3–7 days of delivery.

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3. Non-Returnable Items

• Custom-made blinds/curtains

• Installed products

• Used or damaged items (not caused by us)

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4. Refund Options

We offer:

• Full refund

• Store credit

• Replacement.

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5. Refund Timeline

• Processing: 2–5 working days

• Bank refunds: 3–10 working days.

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6. How to Request a Refund

Contact us:
📧 info@sunpilot.biz
Include:

• Order number

• Issue description

• Photos (if applicable)

7. Why Customers Trust Sunpilot

✔ Quality assurance
✔ Fast response
✔ Reliable service

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